At ReviewRush.io, we are committed to protecting your privacy and safeguarding any personal data you share with us. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of information in connection with our Trustpilot review publication services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on our platform, purchase publication campaigns, or contact our support desk. This includes your name, company name, email address, and billing details processed securely through our payment processors.
Additionally, we collect technical usage data, such as your IP address, browser type, operating system, and details about your interactions with our website and application.
2. How We Use Your Information
We utilize the data we harvest to drive operational excellence, deliver secure services, and scale your reputation. Specifically, we use it to:
- Process and fulfill your review publication campaigns safely.
- Provide clear optimization metrics and delivery updates.
- Respond to service inquiries and provide customer assistance.
- Enhance, test, and optimize the functional workflows of ReviewRush.io.
- Detect and mitigate fraudulent activities, sybil vectors, or security breaches.
3. Data Sharing & Third Parties
ReviewRush.io does not trade, rent, or sell your identity parameters or service usage records to external marketing firms. We share specific subsets of information strictly with certified data processors (such as Stripe for transaction clearing) and with the Trustpilot platform infrastructure strictly as required to publish and authenticate service records.
5. Data Retention
We maintain historical data profiles in active memory only for as long as required to perform our service obligations. In most cases, non-essential user metadata, transaction logs, and campaign reports are purged or completely anonymized 24 months after your last platform activity.
6. Your Rights
Depending on your jurisdiction (including rights derived from GDPR and CCPA), you are entitled to several specific rights regarding your personal parameters:
- The right to request access to the specific data blocks we store.
- The right to rectify inaccurate parameters or incomplete profile records.
- The right to request total deletion from our servers (the 'right to be forgotten').
- The right to download your account data in a structured, portable schema.
- The right to opt-out of secondary diagnostic processing and service notices.
7. International Transfers
As a global service, our operations rely on distributed cloud servers primarily located in the United States and the European Union. By interacting with the ReviewRush.io ecosystem, you acknowledge that your records may cross international borders, strictly under standard contractual clauses to preserve security.
8. Children's Privacy
ReviewRush.io provides business-to-business reputational services. Our platform, tools, and support channels are not designed for, nor directed at, individuals under the age of 18. We do not knowingly harvest information from minors.
9. Changes to This Policy
We preserve the right to amend, alter, or update this legal text at any time. When substantial structural updates are committed, we will announce changes conspicuously inside our platform application, or send direct email warnings to registered customers.
10. Contact Us
If you have any privacy-related queries or data protection questions, please reach out through our contact form:
ReviewRush Privacy Desk
Submit your request via our Contact page